How it works
Clear steps. No surprises.
Whether you are coming home from hospital or simply need a nurse for a few hours, DekhBhal follows the same calm, verified process.
How DekhBhal works
From hospital bed to your own bed — with the same care around you.
Six simple steps. Your doctor stays in charge. We bring the right people and keep everyone informed.
- 1
Hospital
Your treatment or surgery happens in hospital, as it should.
- 2
Discharge
Your doctor decides you are ready to recover at home.
- 3
Care plan
The hospital sends a clear plan: medicines, nursing, physio, follow-ups.
- 4
Nurse or physio at home
DekhBhal matches verified professionals and they come to you.
- 5
Family dashboard
Everyone who cares can see vitals, medicines and daily reports.
- 6
Doctor follow-up
Your doctor reviews progress and adjusts the plan — until you are well.
Two journeys
Choose the path that fits you.
Post-operation recovery
You receive treatment or surgery in a hospital.
Your treating clinician decides home recovery is appropriate.
The hospital creates a discharge / home-care plan in DekhBhal.
You or your family receive the plan in the app.
DekhBhal matches nurses, physiotherapists and other professionals you need.
Family confirms the schedule and payment.
The professional arrives and you verify the booking with an OTP.
Care tasks and vitals are recorded as they happen.
The nurse submits a shift / care report.
Family and your authorised clinician review progress.
Your doctor conducts a follow-up.
The plan progresses until completion — or escalation if needed.
Direct nurse booking
Choose Nurse / Home Nursing (or any service).
Pick care type, date, time and duration.
Select who the care is for — yourself or a family member.
Enter or confirm the home address.
Review matched professionals with scores and reasons.
Select a professional, or let DekhBhal assign.
Confirm booking and payment.
Track arrival live.
The professional starts and completes the shift with your OTPs.
A care report is submitted and payment is finalised.
Booking status
You always know where your booking is.
Every booking moves through the same ten states. You see each one in the app, and the professional cannot start or finish without the OTP you hold.
Requested
You submit a booking.
Matching
We find suitable professionals near you.
Assigned
A professional is selected.
Confirmed
They accept and the visit is confirmed.
On the way
They start travelling to you.
Arrived
They are at your door.
Care started
You share the start OTP; care begins.
Care completed
You share the end OTP; the visit ends.
Report submitted
A care report is sent to you and your doctor.
Payment released
Payment is finalised. Done.
DekhBhal supports clinician-approved home recovery. It does not replace hospitals or emergency care. In an emergency call 108 / 112.
Call 108Ready to bring care home?
Book a verified nurse, physiotherapist or doctor in a few taps — or talk to us about a care plan for someone you love.